Privacy Policy

Last updated: January 26, 2025

1. Information We Collect

1.1 Account Information

  • Name
  • Email address
  • Password (encrypted)
  • Shopify store URL

1.2 Purchase Information

  • Transaction records
  • Payment details
  • Purchased products
  • License information

1.3 Support Communications

  • Support tickets
  • Email correspondence
  • Implementation details provided by you

2. How We Use Your Information

2.1 Essential Uses

  • Process your purchases
  • Provide customer support
  • Verify licenses
  • Send important service updates
  • Respond to your requests

2.2 Communications

  • Order confirmations
  • Support responses
  • Service updates
  • Security alerts

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

3.1 Service Providers

  • Payment processors
  • Email service providers
  • Cloud hosting services

3.2 Legal Requirements

  • Court orders
  • Legal obligations
  • Enforce our terms
  • Protect rights and safety

4. Data Security

4.1 Protection Measures

  • Encryption in transit and at rest
  • Secure server infrastructure
  • Regular security updates
  • Access controls and monitoring

4.2 Data Retention

  • Account information retained until deletion request
  • Purchase records kept for legal requirements
  • Support communications stored for 2 years

5. Your Rights

5.1 Access and Control

  • Access your personal information
  • Correct inaccurate data
  • Request data deletion
  • Export your data

5.2 Account Deletion

  • Delete account through dashboard
  • Request complete data removal
  • Some information retained for legal requirements

6. Cookie Policy

We use essential cookies for:

  • Authentication
  • Security
  • Basic functionality

7. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect information from children under 16.

8. International Data Transfers

Your information may be transferred and processed in countries where our service providers maintain facilities. We ensure appropriate safeguards are in place.

9. Changes to Privacy Policy

We may update this policy occasionally. We will notify you of significant changes via email or service notification.

10. Contact Information

For privacy-related questions or requests:

  • Email: [email protected]
  • Address: The Tropika Bukit Jalil, Jalan Jalil Perkasa 1, Bukit Jalil, 57000, Kuala Lumpur, Malaysia.

11. Data Protection Officer

Our Data Protection Officer can be contacted at [email protected]